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Getting a lot of payment declined after updating APP (using Unity IAP)

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Hi, I seem to have an unusual number of "payment declined" errors in my Google Play Developer Console after uploading a new version of my app to the Playstore. These are from people that appear to be able to make purchases successfully in the old version, yet fail to since the update: ![alt text][1] I notice in the case of this particular individual, they have not updated the app, meaning, that the version number which they are running is not the same as the live version on the store. I note that such discrepancies cause payment issues in a test environment so wondered if this could be somehow related. The solution might be to force everyone to update to the latest version, yet I know of many apps that don't do this. We had the same issue with our last app update with regular purchasers getting repeat declines and only since using Unity IAP. Our previous prime31 solution seemed to transition better between updates. I'm sorry I can't be more precise describing this only we don't get a whole lot of purchases. If this sounds like it could be symptomatic of anything in particular that we could focus on I'd appreciate any help or ideas. [1]: /storage/temp/186948-122.png

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